content design for screens
I’m Cori. I design the words people meet on screens and build systems that keep them from turning into slop.
Founded and led content design at Discord (adoption, revenue, safety). Consulted on LLMs and data privacy at Tinder. Advise on new courses at Button School.
I make the words on your screen make sense — and keep them that way as the product changes.
I start with the places people get stuck: empty states, dead ends, names that don’t mean anything yet,
flows that were designed with lorem still in them. I fix a few visible problems first,
then dig into the system underneath — IA, patterns, ownership — so the next release doesn’t recreate the same mess.
You’re probably here because something looks finished and still confuses people, or a feature is ready and nobody knows what to call it, or the team built content debt faster than anyone can pay it down. I’ve done this as an embedded lead and as a contractor. Either way, I’m usually the first officer to the designer or PM piloting the work: I navigate while they drive, and we ship together.
I’m decisive. I’ll tell you what I need, what I need from you, and what “later” will cost if we kick it. Ambiguity is fine — that’s a known unknown. What I won’t do is pretend “we’ll figure it out later” is a plan when it usually means the day before launch or the day after never.
I do my best work when I can present my own recommendations to stakeholders, argue in good faith, and leave with clear owners. I’m a poor fit for “disagree and commit” without reciprocal engagement, or cultures where “everyone owns content” means nobody does.
Web, UX, and product designer with a bias for language and institutional memory.
I’ve led content design at tech companies of various sizes, growth stages, and maturity levels. I've taught people how to design, write, code, and how to talk to robots; I've also taught robots how to talk to humans. Against all odds, I remain hopeful for a future where intelligent beings, real or synthetic, can finally learn to write good CSS.